Payment

Credit Cards we accept, (MasterCard / Visa / Visa Delta / Visa Electron / Visa Purchasing / Solo / Switch). Goods will not be delivered until any funds submitted as payment have cleared in full.

Order Notes

Please note that all transactions will be carried out in UK Sterling. Once you have placed your order, confirmation will be sent to you via e-mail complete with Transaction and Order Reference numbers. Timeless monitor prices on a daily basis. We will not be held responsible for pricing errors due to software mal-functions, or human error. This website operates on an ‘invitation to treat’ basis and not as an ‘offer for sale’ as a result, Timeless Pergolas reserves the right to decline orders for bulk or high value purchases.

Credit Card Security

At this stage, you will be passed on to a Secure Order Processing page, your details will be encrypted by 128-bit industry-standard Secure Sockets Layer (SSL) technology to provide encryption of personal information such as your name, address and credit card details.

Warranty Terms

The following are not covered by warranty: Damage in Transit – In the event of the goods purchased being received in a damaged condition then the appropriate courier, or Timeless pergolas, should be informed within 24 hours of delivery. N.B. Should the goods be signed as being ‘received in good condition’ then Timeless Pergolas or its nominated courier accepts no liability, for any damage incurred.

Cancellations, Returns Policy & Guarantee

We guarantee your satisfaction. All of our products come with a no fuss guarantee. In accordance with the Consumer Contracts Regulations, you are entitled to cancel your order at anytime within 14 days of receiving your goods. The cancellation period ends on the expiry of the period of 14 working days beginning with the day after the day on which the you received the goods.

PLEASE NOTE: If you have received the order and you wish to change / cancel goods we will apply a charge based upon the direct cost to recover and/or redeliver goods.

More info about the Consumer Rights Act 2015 can be found at: http://www.legislation.gov.uk/ukpga/2015/15/contents/enacted

Contacting Us

Please contact us at the details below:

Postal Address
Timeless Pergolas
The Glen,
Waterside,
Ryhall,
Stamford,
Lincs,
PE9 4EY

Phone: 0333 577 2828

Email: info@timelesspergolas.co.uk

Web: www.timelesspergolas.co.uk

Unlawful or Prohibited Use

You shall not use this site for any purpose that is unlawful or by any means prohibited under this terms and conditions. You shall not use this site in any manner, which may harm Timeless Pergolas or other parties or adversely affect the site functionality or its use by others. You shall not attempt or obtain from or through this site any information that is not already and intentionally made available from or through it.

Web Site Terms of Use

All the information on this web site is intended for guidance only. The web site is regularly updated. Products and prices are subject to change without notice. Timeless Pergolas owns the copyright in all materials on this site.

Copyright

All contents and information on this site including without limitation text, graphic and images, is the property of Timeless Pergolas or the property of their respective owners and is protected by United Kingdom copyright laws.

Trademarks

All trademarks that appear on this site are the property of their respective owners.